Repairs and Services

Desires by Mikolay strives to provide excellent service to every customer, and that holds true for all products: whether new or old, ensuring that your pieces are perfect for you is our very top priority. Desires by Mikolay is your number one choice for knowledgeable and reliable repairs and restoration. We have a full-service repair shop on premises so your jewelry never has to leave our store. Repair estimates are complimentary and are completed by our expert jewelers. Whatever fixes or adjustments you may need, we'd love to help.

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Ring Resizing
Rings that do not fit properly have a greater chance of being damaged if the center stone gets knocked. It is a very precise and crucial repair, and our jewelers are truly experts, understanding every factor, from the weather's impact to your individual finger shape. Estimates are complimentary, and regardless of metal, stones, patterns, or finishes, the end result will be seamless and make your favorite piece safe and wearable again!

Engraving
We offer two types of engraving at Desires by Mikolay. Machine engraving, which is a cost effective and quick process, is typically completed within a 2-day time period. Hand engraving is a more detailed, deeper option that will stand the test of time. With hand engraving the fonts and design choices are endless but, due to the nature of the process, it takes approximately 2-4 weeks. 

Complimentary Cleaning
Bring in your jewelry anytime for a good steam and not only will we make it sparkle, but we'll check your pieces for loose stones and weak spots. There is no charge for this service and it is just another way Desires by Mikolay strives to provide the best in customer service to the Westchester community. 

Ear Piercing
Our staff is friendly, reliable and knowledgeable when it comes to safe ear piercing. We use 14k yellow gold or titanium piercing posts as they are most hyper-allergenic. It is $85 and there is no need to make an appointment, but we do recommend calling ahead to ensure we have two piercing specialists available to pierce at the same time, making the experience as quick and painless as possible. 

Gold & Diamond Buying
Outdated or broken jewelry is wasted sitting in your dresser drawer! Gold prices are at an all-time high so bring your unwanted pieces to the store for a complimentary estimate of their worth. Selling to Desires by Mikolay means getting an honest deal and the best expert advice on what to do with loose stones. Clear out your jewelry box and receive a check, or take a store credit with an additional 15% credit bonus to find something new! 

Restringing
For beaded bracelets, necklaces, and pearls, taking care of the string is a must. Over time the silk can become worn and/or dirty which is more fragile and likely to break. Our restringer is incredible, guarantees her work for a full year, and completely revives your beloved piece. 

Adjusting Chain Length & Repair
If you have a favorite necklace but the length just isn't right, don't despair! We can shorten, create matching chain to lengthen, or even add a sizing ring. This subtle repair is a great tool that allows you to adjust the length of your piece to suit any neckline or layered look.

Polishing
The same way cars need waxing, jewelry requires polishing. Time and wear leaves metal dinged and scratched, but polishing will restore your piece to its original brilliance! We understand you do not want to be without your engagement ring or wedding band...just ask our staff for same-day service! Most polishing can be completed within an hour. 

Watch Repair
Every time a battery is changed, our jewelers check that the watch is running properly. For any and every problem aesthetic or mechanical, be it a shattered crystal or replacing a band, your timepiece is in great hands.

Appraisals
For insurance protection reasons, it is important due to the fluctuation of material prices, that you re-appraise your jewelry every 3-4 years to ensure that you are properly covered. Our appraisers are GIA certified and can assess loose diamonds, gemstones, finished pieces, family heirlooms, etc. The fee starts at $100 and includes GIA graduate gemologist appraisal, a photograph of the piece, storage in our system for 5 years and submission to your insurance company. While-you-wait services are of course an option and start at $150 per piece. 


Diamond Setting Restoration & Engagement Overhaul
Wear and tear when it comes to engagement rings is to be expected over time, but needs to be addressed for the safety of your diamonds. In order to protect your ring's valuable gemstone we can rebuild prongs or if necessary, replace the entire head. Times change, and so do ring styles! But if you're still in love, just not with your mounting, bring it in for a complimentary consultation on redesigning it. Keep your look fresh with an update to your most beloved piece of jewelry. With unlimited setting options, including custom design, you'll adore your diamond as much as you did on your wedding day.

Custom Design
Our jewelers are not just incredible repairmen, but artists as well. If you have a project in mind, we would be so happy and excited to make it a reality. Whether giving new life to your old, rarely worn jewelry to create a recycled piece you're proud of or starting from scratch, we'd love to design something that is uniquely you. From the most common assembled items with standard parts to high end, hand fabricated jewelry; we can provide you with the unique look you desire at a price you are comfortable with. Click here for more information about custom design and to see beautiful examples of Scott Mikolay's work.
Jump To:
Ring Resizing
Engraving
Cleaning
Ear Piercing
Gold Buying
Restringing
Chain Repair
Polishing
Watch Repair
Appraisals
Engagement
Custom Design